Talk to our patient services team.

Whether you are a patient, a family member or a doctor, we will explain the options and the next steps clearly.

Send us a message.

Leave your details and a short description, and a member of our patient services team will reply. If you are a patient, we will work with your own doctor.

Please do not include medical records, test results or ID numbers here. We will arrange a secure way to share them.

For doctors and partners

Choose “Doctor referring a patient” or a partnership option in the form, or email us directly at info@relife-biotech.hk.

Name

Enter your name.

I am a

Choose who you are.

Enter an email address like name@example.com.

Phone (optional)

Hospital or organization (optional)

Preferred language

How can we help?

Tell us briefly how we can help.

Relife may use these details to contact me about my inquiry, as described in the privacy notice.

Tick the box to send your request.

Providing your details is voluntary, but we need your name, email and message to reply. We use them only to respond to this inquiry. See the privacy notice for who may receive them and how to access or correct them.

Your message is ready to send.

Your email app has opened with the details filled in. Send the email and our patient services team will reply.

Common questions.

Is a personalized solution suitable for me?

Suitability depends on the type and stage of cancer, previous treatment and overall health. It is decided by a medical assessment with a registered doctor.

Does it replace my current treatment?

No. These solutions are not a substitute for standard treatment. Any decision is made with your oncologist.

Do I need a referral from my doctor?

No. You can contact us directly, and with your permission we coordinate with your doctor. Any treatment requires a registered doctor’s assessment.

How long does it take to prepare a plan?

Timelines depend on the solution and the samples available. We share them with the referring doctor.

Where is treatment provided?

Any treatment is given by registered doctors in licensed healthcare facilities. The location is confirmed after a medical assessment.

What is the regulatory status of these products?

In Hong Kong, cell therapies and personalized vaccines are regulated as pharmaceutical products, including advanced therapy products. Whether a product can be used for you depends on its registration or other approval status, which your doctor will explain.

What should I include in my first message?

Just your contact details and a short description. Please do not attach medical records. Our patient services team will arrange a secure way to share them.